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‘Extraordinary’ patient care marks November Ambassador


In seven years on the Reid team, Kelli Pierce has earned the esteem of colleagues for her energy and diplomatic effectiveness in easing the fear and anxiety often afflicting patients in the Reid Patient Care Center.

"Although her assignment is in Neuro, Kelli often helps out in Infusion Therapy," a nominator noted. "She's never known a stranger and is extraordinary in making sure all our patients are being taken care of."

The prevalence of such attitudes in the PCC has elevated the recently wed Kelli to Ambassador of the Month for November. One of her fans noted, "Kelli Frech, Kelli Pierce: She'd still be a lock for the honor."

"Kelli is so good with patients, kind and compassionate, and always goes the extra mile to help, even if it's outside her job description," another nomination reports. "I would love to see her as an Ambassador."

Another admirer seconded the notions that Pierce, a New Paris, Ohio, resident, is always friendly, helpful and compassionate to patients, their families and her co-workers, no matter how busy the situation.

"An excellent worker who is always smiling, friendly and fun to be around," summed up a supervisory opinion. "She is a great employee."

Pierce, a 2003 graduate of Tri-Village High School, has a Reid career that covers two years in Technical Services, a year in Heart Services and four years as a neuro tech.

"Every day is a reward at Reid," Pierce says. "That flows equally from my wonderful co-workers and the patients I serve."

Her husband, Brandon, is an employee of Texas Roadhouse. Their household also includes Jax, a mastiff/American bulldog, and Nala, a cat.


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