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January ambassador
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Nominations from a dozen office or practice managers stood out in supporting Will Hodges, Information Services support analyst, as Ambassador of the Month for January. Hodges, a Richmond resident, joined the Reid team in mid 2009 and has been winning admirers by smoothing Reid cyberspace since. "Whenever you call Will, he's always there and happy about it," explained a nominator. "He always asks if there is something else to fix, and if there is, he always fixes it." "Will always carries himself in a friendly and upbeat manner," a colleague said. "His positive personality and infinite energy enable Will to boost morale where ever he goes." From the perspective of the manager of a practice that recently joined Reid, Hodges has gone out of his way to make her team welcome and part of Reid in both morale and electronics. "In the beginning, Will was in our office for a lot for different things, and he helped make the transition a good one," she wrote. "He's smart, knows his job and does it well. He's one of those guys that you feel like you have known forever." Others suggested that Hodges almost made it a joy to have a computer glitch ("Not really, but you get the idea."), that it would be great to have him in the office full-time and that perhaps he could be cloned so that every office would have a Will Hodges. "But we all know that there can be only one," a coder/data entry specialist concluded. In concurring that Hodges is always cheerful, sociable and helpful, one nominator noted, "Not only does he answer the question, but he can explain what it means to us." Originally of Chicago, Hodges grew up in Richmond, graduated from Richmond High School in 1987 and attended Ivy Tech. Hodges has been active in Sister Cities, as a Junior Achievement instructor and in helping organize benefit concerts for AIDS and Katrina victims. Since the birth of his daughter, Priya, Hodges has cut back to spend time with his family. His wife, Stasia, is a financial planner with Chase Investment Services. He also volunteers at her church, First Presbyterian. "I love being able to solve issues for people," Hodges says of his Reid job. "It's great to know I'm making their jobs easier and to work in such a warm and friendly atmosphere."
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