Nominations from a dozen office or practice managers
stood out in supporting Will Hodges, Information Services support analyst, as
Ambassador of the Month for January.
Hodges, a Richmond resident, joined the Reid team in mid
2009 and has been winning admirers by smoothing Reid cyberspace since.
"Whenever you call Will, he's always there and happy
about it," explained a nominator. "He always asks if there is something else to
fix, and if there is, he always fixes it."
"Will always carries himself in a friendly and upbeat
manner," a colleague said. "His positive personality and infinite energy enable
Will to boost morale where ever he goes."
From the perspective of the manager of a practice that
recently joined Reid, Hodges has gone out of his way to make her team welcome
and part of Reid in both morale and electronics.
"In the beginning, Will was in our office for a lot for
different things, and he helped make the transition a good one," she wrote.
"He's smart, knows his job and does it well. He's one of those guys that you
feel like you have known forever."
Others suggested that Hodges almost made it a joy to have
a computer glitch ("Not really, but you get the idea."), that it would be great
to have him in the office full-time and that perhaps he could be cloned so that
every office would have a Will Hodges. "But we all know that there can be only
one," a coder/data entry specialist concluded.
In concurring that Hodges is always cheerful, sociable
and helpful, one nominator noted, "Not only does he answer the question, but he
can explain what it means to us."
Originally of Chicago, Hodges grew up in Richmond,
graduated from Richmond High School in 1987 and attended Ivy Tech.
Hodges has been active in Sister Cities, as a Junior
Achievement instructor and in helping organize benefit concerts for AIDS and
Katrina victims. Since the birth of his daughter, Priya, Hodges has cut back to
spend time with his family. His wife, Stasia, is a financial planner with Chase
Investment Services. He also volunteers at her church, First Presbyterian.
"I love being able to solve issues for people," Hodges
says of his Reid job. "It's great to know I'm making their jobs easier and to
work in such a warm and friendly atmosphere."